Business Continuity and Disaster Planning

What’s inside

This editable template helps care providers plan how to keep critical supports running during an emergency or service disruption. It gives managers a practical way to assign responsibilities, identify backup arrangements, communicate changes, and record decisions.

• Plan activation and response roles
• A register for critical supports and backup arrangements
• Prompts for staffing, site, technology, transport, and supplier disruptions
• Individual emergency planning considerations
• Response, communication, and recovery checklists
• A testing and review record, plus an audit evidence checklist

How to use it

Complete the template for your organisation, services, and locations. Work with participants, supporters, workers, and response partners where appropriate, and connect the completed plan to individual support plans and your local emergency procedures.

• Replace every bracketed prompt with a named person, contact, action, or secure record location.
• Identify supports that cannot safely be interrupted and agree on suitable alternatives.
• Brief workers on their roles and where to find the current plan.
• Test a realistic disruption scenario, record gaps, and assign improvement actions.
• Review the plan after an exercise, an actual event, or a material change to services or risks.